Simon Bailes Privacy Policy
Who are Simon Bailes Ltd?
Simon Bailes Limited operate a customer-focused business, committed to the pursuit of excellence through our people and services.
Established in 1979, Simon Bailes Limited comprises three Peugeot franchised dealerships in the North East - Northallerton, Stockton and Guisborough along with a state of the art Accident Repair Centre in Northallerton.
As you would expect, the business operates above the exacting standards required by Peugeot in terms of the level of customer service, staff training and production of work to the highest quality.
Website Information
Simon Bailes has made every effort to ensure the accuracy of the information contained in this site.
Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.
Copyright
All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Simon Bailes, or otherwise used by Simon Bailes as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Simon Bailes or the copyright holder.
You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.
Simon Bailes reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Simon Bailes reserves the right to monitor submissions to the site and to edit or reject any submissions.
Disclaimer
We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
In no event will Simon Bailes be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
Trademarks
All names, images, logos identifying Simon Bailes are proprietary marks of Simon Bailes. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Simon Bailes does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.
External links
Simon Bailes does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. An external site that you visit by clicking through a link on this site is outside the control of Simon Bailes and you visit entirely at your own risk.
Software disclaimer
The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Simon Bailes cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.
Cookie Notice
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complementary Site Features
The site may also use Cookies for certain complementary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.
Advertising with Cookies
Our website uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use your cookies or advertising IDs and display advertisements based on your past browsing behaviour.
Data Notice
The importance of your privacy
At Simon Bailes Ltd we take your privacy seriously and will only use your personal information for the following purposes, to administer your account and to provide products and services you have requested from us.
We will never sell your data on to third parties. Under the General Data Protection Regulations, which is law from May 2018, we are required to gain your consent to process your personal data and will also request your consent as to the methods we can use to contact you.
Passing data
We may contact you as advised by Peugeot and our other suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained, and the replacement of your vehicle and car care related products. We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.
Marketing
We may contact you during your ownership cycle for essential work such as reminders of MOT and services. We check driver and vehicle profiles including drive time to our dealership, vehicle age and type of work due to help prioritise customer contact. We compile data from various sources in to one place to deliver a more personalised experience for you. You may opt out of any form of marketing by expressing your wish to do so when we check or collect your personal information, or by contacting our data protection officer below. When you visit our website, we will use cookies on your browser.
Finance Applications
If you should apply for finance from us, the information you provide specifically for this purpose will be disclosed to various finance providers for the purpose of considering the application. The finance companies may use this information to carry out searches with credit reference agencies and other regulatory and statutory bodies. A record of those searches will be kept and may be used by other lenders in assessing applications from you and members of your household for credit in the future. The finance companies will cross-check this information with other lenders to prevent fraud and may use this information for statistical or marketing purposes. The finance companies may use credit scoring as part of their decision-making process. In some cases, the information provided on this form may be disclosed to a credit reference agency, such as Experian or Equifax. Credit reference agencies may also use this information to carry out further searches for other regulatory and statutory bodies. They may also disclose information to other companies and the finance providers may use such information to advise you of any of our or their services or of another person’s services which may be relevant to you. We will on request tell you of the purposes for which we will use this information.
Your right to withdraw consent
Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have for example a finance agreement.
Where your data is stored
We retain your details for as long as we have evidence that you still own the vehicle unless you ask us to delete these details sooner. We take steps to ensure any business we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer details of whom can be found below.
Your Rights
If you would like more information about how we may contact you, please call us on 01609 780888 or email us on dataprotection@simonbailes.co.uk. It is very important to us that the contact that we make is relevant, helpful and improves our relationship with customers.
If you wish to opt out of any types of contact with us, you can do so by clicking here and telling us which types of contact you wish to stop receiving.
Confidentiality and access requests
If you make an informal request to see part of your information because you would like to check specific details, we will be happy to discuss these requests with you in a transparent manner. However, as you will appreciate, there is a need for us to protect your confidentiality. We will therefore seek to verify your identity by asking you to provide us with proof by answering some questions or to provide a written authority before we make the information available.
You have the right to see and receive a copy of any personal information we may hold about you. In most circumstances, we will not charge a fee for this service and we will respond within 28 days of the request being received. If, however, the request is unnecessarily lengthy or considered to be mischievously made, we will charge a "reasonable "processing fee of £10 to cover our administration costs.
To request a copy of the personal information we hold on you, please write to us at;
Simon Bailes Peugeot
Tannery Lane
Northallerton
North Yorkshire
DL7 8DS
You can also email us at dataprotection@simonbailes.co.uk
Sharing your details
We may disclose your personal information to other parties or organisations if any of the following applies:
- We have your specific consent; or
- Where we have sold their service or product to you; or
- Where we are required or permitted to do so by law or regulation.
Security
We may record telephone calls for security and training purposes. Call recordings are kept for a maximum of 12 months from the call being made.
Consent
At Simon Bailes Ltd, we take your privacy seriously. We will only retain and process data for the legitimate interests of our company and the interests of the individuals and business entities that we are contacting.
Correction of details
You have the right to have any inaccurate information corrected. To request an amendment to your details please write to:
Simon Bailes Ltd
Tannery Lane
Northallerton
North Yorkshire
DL7 8DS
You can also email us at dataprotection@simonbailes.co.uk
Complaints
If you are not satisfied by our actions and how we have used your information you can seek recourse through our internal complaints procedure, the Information Commissioner or the courts.
Our Managing Director will deal with any written complaint about the way a request has been handled and about what information has been disclosed. The Managing Director can be contacted at:
Simon Bailes Ltd
Tannery Lane
Northallerton
North Yorkshire
DL7 8DS
You can also email us at dataprotection@simonbailes.co.uk
If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner.
The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Simon Bailes reserves the right to change any of its terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.